What is included

  • One main screen for the job, not a shrink-wrapped website
  • The bot command or button that opens it
  • The same request path your staff already watches
  • A layout that still makes sense on a phone in the messenger
  • A decision, written down, of what stays in chat and what moves to the screen

How the work goes

  1. Try to do the task with bot buttons first
  2. Move to a Mini App only the step that fails in chat
  3. Build that screen and the handoff back to the chat
  4. Test inside Telegram, not only in a desktop browser

When another format fits better

A full product that people will use in a browser all day. That is a web app. A Mini App that clones your whole site usually feels worse than either a site or a short bot.